Frequently Answered Questions

Returns policy. What can I do if I am not happy?

Well we take customer satisfaction very seriously. So the first thing to do is give us a call or email within 4 working days. If you decide that the...

I want to add value to my property using plaster mouldings, what do you suggest?

When looking to increase your property value, any good estate agent will tell you that style and impressions will make a massive difference to the...

Can I fit your products myself?

Yes you can. We have a fitting guide and we also provide fitting materials on our site which we recommend strongly to help you do it yourself.

How do I store plaster mouldings once I have taken receipt of them?

All plaster Covings, Cornice, Ceiling Roses ect. must be stored flat whether on the  floor or upright. If the latter is the case, make sure they...

How much is delivery and when will I receive my goods?

There is a flat rate fee of £42 although smaller items such as corbels and ceiling roses up to 560mm in diameter can be sent via Hermes...

I have original plaster Cornice / Coving that I want to replicate. How do I proceed?

This is a very common issue. Sometimes you may need plaster Cornice / Coving re-produced because of damage or the partitioning of a room, if so,...

What areas of the UK are eligible for delivery?

We cover the whole of Wales and England as far north as Leeds. If you are outside the delivery range we may still be able to help. Please contact us...

Do you offer a fitting service?

Yes. A fixing quotation can be supplied upon request. Areas we cover are: Penzance, Barnstaple, Exeter, Plymouth, Taunton, Weymouth, Blandford...

The products supplied are slightly damp. Are they OK to fit?

Yes. Sometimes our products are still damp when supplied but please do not be alarmed. All items can be fitted straight from the mould and in fact,...

Are the website prices inclusive of VAT?

Yes. All prices include VAT at 20%

I want to order Cornicing but am unsure of how much to order.

To help you, the customer choose the correct quantity, we have put together the following formula: Accurately total up the perimeter of the room in...

When is it best to paint your plaster products?

Once the products have been installed, wait until they are fully dry. They will be white in colour and dry to the touch. Never paint them before...

How are your products delivered?

All of our products are hand delivered using our own transport and driver so we have full control over timing of deliveries and care of all...

I have a curved wall. Can you make coving/cornice to suit?

Yes. If you need a radius cornice / coving section made, whether to match an original profile or one of our own designs, we can help. Just send us a...